OUR COMMITMENT
We recognise the importance of your privacy and strive to handle your personal information with care and transparency. By choosing KOSEC Group, you can trust that we will collect, use, and store your information responsibly and in accordance with legal requirements.
COLLECTION OF PERSONAL INFORMATION
We collect personal information to deliver tailored financial services and meet regulatory obligations. This may include:
- Personal Details: Name, address, email, phone number, date of birth, and tax file number.
- Financial Information: Income, assets, liabilities, expenses, superannuation, and insurance details.
- Employment Data: Occupation, employer details, and employment history.
- Other Sensitive Information: Health information (with your consent) and other details required for specific services.
How We Collect Information
- Through direct communication with you or your adviser.
- When you complete forms for financial products or services.
- From cookies or analytics while using our website.
- Via third parties, such as financial planners or accountants, acting on your behalf.
If you choose not to provide certain information, we may be unable to deliver some services or comply with legal requirements.
Use of Personal Information
Your personal information is used to:
- Provide financial advice, products, and services.
- Meet our legal and regulatory obligations.
- Improve our services and understand your needs.
- Communicate updates, reports, and market insights relevant to you.
We may also use your data for marketing purposes, such as informing you about new services or events. If you prefer not to receive marketing material, you can opt out at any time.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information to:
- Our internal team, advisers, and third-party contractors for service delivery.
- External service providers, including IT, auditing, and compliance specialists.
- Regulators, government agencies, or legal bodies, as required by law.
Overseas Data Disclosure
In some instances, your data may be stored or processed overseas. We ensure that all third-party providers comply with Australian privacy laws to safeguard your information.
DATA SECURITY AND RETENTION
We take rigorous steps to protect your personal information from misuse, loss, or unauthorised access.
- Data is securely stored electronically and physically.
- Access is restricted to authorised personnel only.
- Information no longer required is securely destroyed or de-identified.
ACCESS AND CORRECTIONS
You have the right to access and correct your personal information. Requests can be made through our Privacy Officer. We aim to respond promptly and provide access unless restricted by legal or regulatory obligations.
If you believe any information we hold is inaccurate or outdated, please notify us, and we will take steps to correct it.
COOKIES AND WEBSITE USE
Our website uses cookies to enhance your browsing experience. Cookies store preferences and improve functionality but do not collect personal data without your consent. You can manage cookie settings through your browser, though disabling them may limit website features.
CHANGES TO OUR PRIVACY POLICY
We may update this policy from time to time to reflect changes in legislation or business practices. Updated policies will be published on our website. Continued use of our services indicates your acceptance of the revised policy.
At KOSEC Group, your privacy is our priority. Thank you for trusting us with your personal information.